Canada Post is experiencing volumes of packages equivalent to the holidays (which is a lot). They are also working with less employees (typically they hire extra for the holidays) while they abide by important safety measures during this pandemic. They are working hard & they are working overtime right now to get your packages out there.
Shipping times are typically 7-14 business days. (Please expect longer delays due to COVID-19)
All packages are tracked. If you do not see anything in Canada Post's system after 5 business days then please reach out.
If you purchase an item that is on pre-order, we will ship it out as soon as it becomes available. If your order also includes items that are in stock, we will set them aside, and ship it all out together when the pre-order item becomes available. If you want some items sooner, we recommend purchasing them separately, then purchasing the pre-order item as a separate order.
The only way to qualify for free shipping is if the order's total amount is equal to or greater than $130 CAD.