Shipping + Returns
🇨🇦 Here at Au Canada we want you to feel your best in our clothing; if you don't, please let us know!
We would be happy to return your product for a store credit or exchange product-for-product; Please note that the customer is responsible for covering the cost of shipping both ways.
We kindly ask that you consider your products and sizing before purchasing.
As for shipping expect delays. While we're all a bunch of eager beavers to sport our new apparel, we would like to remind you that the manufacturing and shipping industry is still being hit hard with delays.
Canada Post is regularly shipping Christmas sized quantities of parcels which has never been seen before. Please know that your Au Canada Apparel misses you and longs to be united with you too; It goes both ways.
All of our parcels are tracked; however, sometimes Canada Post does not track packages along the way as a way to keep up with their quantities. So if it's been at least 5 business days and you still see nothing then please reach out and we can start an investigation.
Please expect 2-3 business days for fulfillment before we ship your order out.
Remember to be kind to each other, especially your Canada Post worker ❤️
-Your friends at Au Canada